Hoshizaki Ice Maker Manual: A Comprehensive Guide
Hoshizaki ice machines deliver efficiency and quality, offering eight ice types and lasting performance. This manual assists qualified technicians with installation and service.
Understanding Hoshizaki Ice Makers
Hoshizaki ice machines are renowned for maximizing efficiency without sacrificing ice quality, consistently producing clear, hard, and clean ice for years of reliable operation. These machines cater to diverse needs, offering a selection of eight distinct ice types to suit various applications within the food and beverage industry.
The core function of a Hoshizaki icemaker relies on a sophisticated refrigeration cycle, carefully controlled to ensure optimal ice production and consistent quality. Understanding this process is crucial for effective maintenance and troubleshooting. This manual is specifically designed to aid qualified service technicians in navigating the intricacies of Hoshizaki icemakers, providing detailed guidance for installation, maintenance, and repair procedures.
Types of Ice Produced by Hoshizaki
Hoshizaki distinguishes itself by offering an extensive range of ice types – a total of eight – to meet diverse operational requirements. While specific models may vary, common options include crescent cube ice, ideal for general beverage service due to its slow dilution rate. Further choices encompass flake ice, perfect for displays and food preservation, and dice ice, suitable for cocktails and blended drinks.

Other available types include nugget ice, known for its chewable texture and popular in blended beverages, and gourmet cube ice, offering a premium aesthetic. The selection allows businesses to tailor their ice production to specific customer preferences and application needs. Understanding these distinctions is vital for selecting the appropriate Hoshizaki model and maximizing its utility.
Hoshizaki America, Inc. – Company Overview
Hoshizaki America, Inc. is a subsidiary of the globally recognized Hoshizaki Corporation, founded in Nagoya, Japan, in 1947. Beginning operations at its Toyoake factory in 1956, Hoshizaki quickly established itself as a leading manufacturer of commercial equipment for the food and beverage industry; The company’s commitment to innovation and quality has driven its expansion across international markets, including a significant presence in North America.
Hoshizaki America focuses on providing reliable and efficient solutions for ice production, refrigeration, and food service preparation. They are dedicated to delivering durable, high-performing equipment backed by comprehensive support and service. Their continued success stems from a dedication to meeting the evolving needs of commercial kitchens and beverage operations.
Manual Purpose and Target Audience
This Hoshizaki ice maker manual is primarily designed as a technical resource to aid qualified service technicians throughout the installation, maintenance, and repair processes. It provides detailed instructions and technical information essential for ensuring optimal performance and longevity of the equipment. The manual’s content assumes a foundational understanding of refrigeration systems and electrical components.
While intended for professional use, the manual also serves as a valuable reference for anyone seeking in-depth knowledge of Hoshizaki ice makers. However, it is crucial that all service and maintenance procedures are performed by trained and certified technicians to avoid potential hazards and maintain warranty validity.

Installation Procedures
Hoshizaki icemaker installation requires a qualified technician to ensure proper setup, adherence to local codes, and optimal performance from the start.
Qualified Technician Requirement
Hoshizaki strongly emphasizes the necessity of employing a qualified technician for all installation, maintenance, and service procedures related to their ice machines. This isn’t merely a recommendation; it’s a critical safeguard for ensuring the longevity, efficiency, and safety of the equipment. Improper installation or servicing can void warranties and potentially lead to malfunctions, compromising ice quality and operational reliability.
A qualified technician possesses the specialized knowledge and skills to correctly connect plumbing and electrical systems, adhering to all relevant local and national codes. They understand the intricacies of refrigeration cycles, ice-making processes, and the specific requirements of each Hoshizaki model. Furthermore, they are equipped to diagnose and resolve complex issues, minimizing downtime and maximizing the return on investment for the owner. Utilizing an unqualified individual risks damaging the unit and creating hazardous conditions.
Stainless Steel Door Options & Special Orders
Hoshizaki offers stainless steel door options for certain ice machine models, providing enhanced durability and aesthetic appeal. However, these doors are frequently considered “special orders” and may not be readily available for immediate shipment. Customers interested in a stainless steel door are strongly advised to contact their local Hoshizaki Sales Representative well in advance of their desired installation date.

Availability can vary depending on demand and production schedules. The Sales Representative can provide accurate lead times, pricing, and confirm compatibility with the specific ice machine model. It’s crucial to initiate this process early to avoid delays in project completion. Standard doors are typically shipped with the unit, but special orders require separate processing and fulfillment, potentially extending the overall delivery timeframe;

Maintenance and Service
Hoshizaki icemakers require regular maintenance performed by qualified technicians. This manual details auxiliary codes and provides essential notes for ordering replacement parts.
Auxiliary Codes Explained
Hoshizaki ice machines utilize auxiliary codes to diagnose and resolve operational issues efficiently. These codes provide technicians with valuable insights into the machine’s status, pinpointing specific components or systems requiring attention. Understanding these codes is crucial for effective troubleshooting and minimizing downtime.
The manual details a comprehensive list of these codes, outlining their meanings and suggested corrective actions. Technicians can reference this section to quickly identify the root cause of a problem, whether it relates to water supply, ice production, or mechanical failures. Proper interpretation of auxiliary codes ensures accurate repairs and optimal machine performance.
Regularly consulting the manual’s auxiliary code section during service calls will significantly improve diagnostic accuracy and reduce unnecessary component replacements, ultimately benefiting both the technician and the end-user.
Ordering Parts – Important Notes
Hoshizaki emphasizes the importance of accurate part identification when placing orders to ensure compatibility and prevent delays. Always reference the machine’s model number and serial number when requesting components. Utilizing the correct part number, as listed in the provided product guides, is paramount for a successful repair.
Furthermore, be aware that some parts may be subject to change or obsolescence. Confirming availability with your local Hoshizaki sales representative is highly recommended, especially for special order items like stainless steel doors. Providing detailed information about the required part will expedite the process.
Incorrectly ordered parts can lead to further downtime and increased costs. Careful attention to detail during the ordering process is essential for maintaining optimal machine functionality and minimizing service interruptions.
Casters and Shelves – Included Components
Hoshizaki ice makers are typically supplied with essential components for mobility and organization. Each unit includes two epoxy-coated, six-stem casters, with two of these casters featuring brakes for secure positioning. These casters facilitate easy movement during cleaning and maintenance procedures.
In addition to the casters, two epoxy-coated shelves are also included as standard equipment. These shelves provide convenient storage space within the ice maker, optimizing internal organization and accessibility. The shelves are designed to withstand the demands of a commercial environment.
Confirm the presence of all listed components upon delivery and installation. Contact your Hoshizaki representative immediately if any items are missing or damaged.

Component Materials
Hoshizaki utilizes materials like Acrylonitrile-Butadiene-Styrene, Polyacetal, Ethylene Vinyl Acetate, and Polyamide (Nylon) for durable and reliable ice maker construction.

Acrylonitrile-Butadiene-Styrene (ABS)
ABS is a common thermoplastic polymer employed by Hoshizaki in various ice maker components, prized for its balance of properties. This material demonstrates excellent impact resistance, ensuring durability even under demanding commercial use conditions. It also exhibits good rigidity and strength, contributing to the structural integrity of the machine’s housing and internal parts.
Furthermore, ABS offers good chemical resistance, protecting against degradation from cleaning agents and typical operating environments. Its relatively low cost and ease of processing make it an economically viable choice for mass production. Hoshizaki leverages these characteristics to create robust and long-lasting ice maker components, enhancing the overall reliability and lifespan of their equipment. The material’s versatility allows for complex shapes and designs.
Polyacetal
Polyacetal, also known as POM, is a high-performance engineering thermoplastic utilized by Hoshizaki in critical ice maker components demanding precision and durability. This material excels in applications requiring low friction and high wear resistance, making it ideal for gears, bearings, and other moving parts within the machine. Polyacetal’s inherent stiffness and dimensional stability ensure consistent performance over extended periods, even under fluctuating temperatures.
It also boasts excellent resistance to solvents, fuels, and many chemicals commonly found in commercial kitchen environments. Hoshizaki’s selection of polyacetal contributes to the smooth and reliable operation of their ice makers, minimizing maintenance and maximizing uptime. Its ability to maintain tight tolerances is crucial for efficient ice production and consistent quality.
Ethylene Vinyl Acetate (EVA)
Ethylene Vinyl Acetate (EVA) is a versatile copolymer utilized by Hoshizaki in specific ice maker components where flexibility, shock absorption, and insulation are paramount. This rubber-like material offers excellent resistance to cracking and weathering, making it suitable for seals, gaskets, and cushioning elements within the machine. EVA’s inherent properties contribute to noise reduction during operation and help maintain consistent temperatures.
Hoshizaki leverages EVA’s low-temperature flexibility to ensure reliable sealing even in freezing conditions, preventing ice buildup and maintaining efficient performance. Its lightweight nature also contributes to the overall design and ease of maintenance. The material’s resistance to water absorption further enhances its longevity and reliability within the demanding environment of a commercial ice maker.
Polyamide (Nylon)

Polyamide, commonly known as Nylon, is a robust thermoplastic polymer employed by Hoshizaki in ice maker components demanding high strength, wear resistance, and low friction. This material excels in applications such as gears, bearings, and various structural parts subjected to continuous motion and stress. Nylon’s inherent durability ensures long-term reliability and minimizes the need for frequent replacements.
Hoshizaki utilizes Nylon’s excellent chemical resistance to withstand exposure to water, cleaning agents, and other substances commonly found in commercial kitchen environments. Its ability to maintain its mechanical properties across a wide temperature range is also crucial for consistent performance. Furthermore, Nylon’s self-lubricating characteristics reduce wear and tear, contributing to quieter operation and extended component lifespan.

Part Numbers & Product Guides
Essential part numbers like 26D285H, 48, and 8966K84 are crucial for ordering replacements; comprehensive product guides are available at hoshizaki.com.
Common Part Numbers (e.g., 26D285H, 48, 8966K84)
Maintaining a Hoshizaki ice maker often requires readily available replacement parts. Several part numbers appear frequently in service and maintenance procedures. For instance, 26D285H is a commonly requested component, alongside the simpler designation ’48’. The part number 8966K84 is also frequently utilized during repairs.
Additional frequently used part numbers include 3191-03P (specifically for MAH models), 3191-02P, 3191-03R1 (also MAH only), and 3191-02R1. Parts like SB-1093-15 and OCB-500 are also essential for certain repairs. HOSHIZAKI-001A and OBLS37-M are further examples of parts often needed. Accurate part numbers are vital for ensuring compatibility and proper functionality when servicing your Hoshizaki ice machine.
Product Guide Resources – hoshizaki.com
Hoshizaki provides extensive resources on their official website, hoshizaki.com, to support owners and technicians. These resources include comprehensive product guides for various ice machine models, offering detailed specifications, parts lists, and troubleshooting information. Accessing these guides is crucial for effective maintenance and repair.
The website features dedicated sections for different product lines, allowing users to quickly locate relevant documentation. You can find guides specifically for models like the KM-900MAH and KM-900MRH, ensuring you have the correct information for your specific machine. These guides often include exploded diagrams and detailed instructions, simplifying complex procedures and promoting efficient service. Regularly checking hoshizaki.com ensures you have the latest updates and support materials.
Specific Model Guides (KM-900MAH, KM-900MRH)
Dedicated guides are available for specific Hoshizaki models, such as the KM-900MAH and KM-900MRH, providing tailored information for optimal performance. These guides detail unique components, wiring diagrams, and troubleshooting steps specific to each machine. Accessing the correct model guide is essential for accurate repairs and preventative maintenance.
The KM-900MAH guide, for example, includes part numbers like 3191-03P, while the KM-900MRH guide features 3191-02P. These guides often highlight differences in components and procedures between models. Utilizing these resources ensures technicians can efficiently diagnose and resolve issues, minimizing downtime and maximizing the lifespan of the ice maker. Referencing the appropriate guide streamlines the service process.

Sustainability & Environmental Considerations
Hoshizaki prioritizes sustainable materials and hydrocarbon refrigerants, demonstrating a commitment to a clean and healthy environment alongside peak performance.
Hoshizaki’s Commitment to Sustainable Materials
Hoshizaki demonstrates a strong dedication to environmental responsibility through the careful selection of materials used in their ice machine construction. The company actively seeks natural solutions, prioritizing sustainable options whenever possible. This commitment extends to utilizing a diverse range of materials, including Acrylonitrile-Butadiene-Styrene (ABS), Polyacetal, Ethylene Vinyl Acetate (EVA), and Polyamide (Nylon), among others like Polycarbonate, Polyethylene, Polyester, Polyethylene terephthalate, Teflon, and Polypropylene.
By incorporating these materials, Hoshizaki aims to minimize its environmental footprint while maintaining the high quality and durability expected from its products. This proactive approach reflects a broader corporate philosophy centered on sustainability and responsible manufacturing practices, ensuring a healthier planet for future generations.
Refrigerant Choices & Environmental Impact
Hoshizaki prioritizes environmentally conscious refrigerant choices in its ice maker designs, actively pursuing solutions for a cleaner and healthier environment. The company is dedicated to minimizing the impact of its products on the atmosphere, recognizing the importance of responsible refrigerant management. This includes exploring and implementing the use of hydrocarbon refrigerants as a natural alternative to traditional options.
By embracing these innovative refrigerant technologies, Hoshizaki demonstrates a commitment to reducing greenhouse gas emissions and protecting the ozone layer. This dedication aligns with global sustainability efforts and reflects a proactive approach to environmental stewardship within the commercial refrigeration industry, ensuring responsible operation and minimal ecological impact.
